Your privacy is our priority. This document clearly explains how 918kes collects, uses, protects, and manages your personal data as a player on our platform.
918kes invests seriously in data security infrastructure to ensure your personal information is protected at all times.
Every piece of data you submit to the 918kes platform – including personal details, banking information, and transaction records – is protected with 256-bit SSL encryption, the same level used by Malaysia's leading banks. No third party can intercept your information during transmission.
918kes will not sell, rent or share your personal data with any third party for marketing purposes without your explicit consent. Your data is used solely for the purposes you consented to at registration or during your use of our services.
Player data is stored on servers protected by multi-layered firewalls, real-time intrusion detection systems and strict access controls. Only authorised personnel may access player data, and every access is logged for audit purposes.
As a 918kes player, you have the right to access, correct, and request deletion of your personal data at any time. We provide a simple and transparent process for you to manage your own information without complicated procedures.
918kes's privacy policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular compliance reviews and update our data management practices in line with applicable legislative changes.
918kes retains your personal data only for as long as necessary for the stated purposes or as required by law. Data that is no longer needed will be securely deleted or anonymised in accordance with established procedures.
918kes is committed to protecting every player's privacy. We only collect data that is strictly necessary, use it for clearly defined purposes, and will not share your information without your consent. This policy outlines your rights and how we manage data responsibly.
918kes ("we", "Platform" or "918kes") takes our responsibility to protect every player's privacy seriously. This Privacy Policy is drafted to clearly and transparently explain how we collect, use, store and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
By registering for or using 918kes services, you agree that your personal data will be processed in accordance with the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please do not use our platform.
This policy applies to all users of the 918kes platform, including website visitors, registered members, active players, and former members whose accounts have been closed but whose data remains within the retention period required by law.
918kes collects your personal data through several means — directly when you provide it, automatically through your use of the platform, and occasionally through trusted third parties for identity verification purposes.
Data you provide directly:
Data collected automatically:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Name, IC, date of birth | Account verification & KYC |
| Contact Data | Email, phone | Communication & notifications |
| Financial Data | Banking information, transaction records | Deposit & withdrawal processing |
| Technical Data | IP address, device, browser | Security & fraud detection |
| Usage Data | Game logs, platform activity | Service improvement |
918kes uses your personal data only for legitimate and necessary purposes. We will not process your data for purposes unrelated to the services you use without first obtaining your consent.
We may send you promotional emails about the latest bonus offers and promotions. You can opt out of receiving these marketing emails at any time by using the "unsubscribe" link found in every email or by contacting our support team.
918kes does not sell your personal data to any party. However, there are certain situations where we need to share your information with selected third parties in order to provide our services to you:
All third parties that receive your data are bound by strict confidentiality agreements and are required to protect your data to a standard at least equivalent to the protection we provide.
918kes implements a comprehensive range of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction or accidental disclosure.
While we take all reasonable steps to protect your data, account security also depends on your own actions. Please use a strong password, do not share your login credentials with anyone, and contact us immediately if you suspect unauthorised access to your account.
918kes uses cookies and similar tracking technologies to enhance your experience on our platform, maintain login session security, and understand how players use our platform overall.
Types of cookies we use:
You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect platform functionality and you may be unable to log in or use certain features.
Under the Personal Data Protection Act 2010, you have several important rights regarding your personal data held by 918kes. We respect and facilitate the exercise of these rights:
You have the right to request a copy of the personal data we hold about you. We will provide this information within 21 working days of receiving a valid request.
If the personal data we hold about you is inaccurate or outdated, you have the right to request a correction. You can update certain information directly through your account settings.
You may request the deletion of your personal data under certain circumstances. Such requests are subject to our legal obligations to retain specific data for defined periods.
You have the right to object to the processing of your data for direct marketing purposes. You may also object to processing based on our legitimate interests in certain circumstances.
You have the right to receive the personal data you have provided to us in a structured, machine-readable format, and to transfer it to another data controller where applicable.
To exercise any of the above rights, please contact our support team via live chat or email. We may require identity verification before processing your request to ensure the security of your data.
918kes retains your personal data only for as long as it is needed for the purposes stated in this policy or as required by applicable Malaysian law.
Once the retention period ends, your data will be securely deleted or anonymised so it can no longer be personally linked to you.
918kes is an online gambling platform restricted exclusively to individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we discover that a child's personal data has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account. Parents or guardians who become aware that their child has registered on our platform should contact our support team immediately.
918kes reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the technologies we use. Any significant changes will be communicated to you via:
We encourage you to review this page periodically so you are always informed about how we protect your information. Continued use of the platform after any amendments are published constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our team through the following channels:
We will investigate every complaint received seriously and strive to resolve it within a reasonable timeframe. If you are not satisfied with our response, you have the right to refer your complaint to the Malaysia Personal Data Protection Department.
Now you know how 918kes protects your privacy. Register today and enjoy a safe, fair, and responsible online casino experience.